TERMS AND CONDITIONS

Welcome to IWOWD! By purchasing our products or accessing our services, you agree to the terms and conditions outlined below. Please read them carefully. For any queries, contact us at: support@iwowd.com

Identity and Responsibility

  • IWOWD sells products exclusively under the IWOWD brand and does not operate through franchises.
  • Products sold in the market under the IWOWD name without our direct involvement are not our responsibility.

Returns, Refunds, and Shipping Policies

  • Customized Orders: All customized orders are non-returnable and non-refundable. Please double-check all details before placing your order.
  • Standard Non-Customized Products: Eligible for returns and refunds in accordance with our specific guidelines detailed under the respective policies.
  • Return Window:Products must be returned within 14 working days. Delayed returns may not be accepted.

Measurement Accuracy

  • IWOWD does not take responsibility for inaccuracies in measurements provided by customers. Products will be manufactured according to the submitted measurements.
  • By providing measurements, customers consent to their use for manufacturing purposes.

Bulk Orders

  • A deposit of 60% of the total payment is required at the time of order placement.
  • The remaining 40% must be paid upon project completion and prior to delivery.

Delivery Address Errors

  • If an incorrect delivery address is entered, customers must contact us within 12 hours of placing the order.
  • Failure to notify us within this time frame may result in delivery to the wrong address, for which IWOWD will not be responsible.

Customer Awareness

  • Policies regarding returns, refunds, shipping, and delivery are updated regularly for customer awareness. Please review these policies before making a purchase.

IWOWD reserves the right to vary the terms and conditions by the company's discretion.

Thank you for choosing IWOWD! We strive to create products that resonate with your style and identity.